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The past 18 months have seen organisations everywhere turn to technology to keep things running. Whilst websites have been the customer facing window to the world, intranets have been the inward facing information hub and video technology software has kept face to face communications in play.

Artificial Intelligence (AI) is revolutionising how we live. The impact of the technology is so far reaching that this one blog can’t cover every aspect of it, so here we cover its beginnings, every day uses and look at how small businesses could use AI.

You’ve spent months building your website. Agonising over the words, images. Each section painstakingly checked and re-checked. Now it’s launched. It’s live to the world. Your mum loves it. But now what? How can you drive traffic – the right traffic to your website?

Drupal 8 was built in 2015 and will be end of life in November of this year. For those of you with websites built with Drupal 8, this may instantly throw up several questions: What on earth does this actually mean? What do I need to do? What does this mean for my website?

The web has become our lifeline in a way we’ve never appreciated during the last 14 months. In June 2020, Ofcom released a report which stated that UK adults were spending more than a quarter of their waking day online – the highest usage ever recorded. So, with usage at an all-time high, how can website owners use interactivity to keep their users interested?

With the majority of us still working remotely (and set to remain this way), the reach potential to our identified audiences through our websites is massive.

The word ‘intranet’ doesn’t always provoke a positive feeling. Back in the day, they were often seen as an inward facing, dowdy internal system in contrast to the engaging, interesting and exciting outward facing customer website.

Times have changed.

The past year has led us all to engage with web technology more than ever before. This shift is set to continue as the future of work changes and many of us remain working from home in some form or another. With the increased demand for online technology and the move towards a fragmented workforce, organisations must ensure that online security is a priority in the strategic management and welfare of the business.

The digital world has never been more important than it is now – supporting our lives during this global pandemic. Our work and homes lives are reliant on the goods, services and entertainment that we can access online and with this increase in digital usage comes an increase in users’ expectation of great service and what a good experience feels like.